Tell me what you're working on.

Email

Email me directly at [email protected]. There is no contact form, and email is the best way to reach me. I read every message and aim to reply within two business days. That is an aim, not a guarantee; a detailed question can take longer.

What to include

A first message with the right details saves a round trip.

• CouponRescue questions. Tell me which Shopify plan you are on and what you are trying to solve with discount codes, then ask your question directly. More about the product is on the CouponRescue page.
• Article corrections. Send the URL of the page, the sentence you think is wrong, and a source I can check — a Shopify Help page, documentation, or a reproducible observation from a store. I will fix the page or explain why the current wording stands.
• Research interviews. I am always interested in talking to Shopify merchants about discount, checkout, and promotion problems. Include your store platform, a rough monthly order volume, and the problem you want to discuss. Please do not send customer data: no order exports, email lists, or screenshots showing shopper details.
• Privacy requests. Start the subject line with "Privacy request" and say what you want done: access, correction, or deletion of the data you have sent to StoreKitly. The privacy policy explains what the site collects and why.

What I can't help with

StoreKitly is run by one person, so a few things are out of scope:

• Shopify account, billing, theme, app, or checkout support. Shopify Support or the app developer is the right place for those.
• Custom theme development, migrations, or audits of your store.
• Legal, tax, or accounting advice — including whether a specific discount or promotion is compliant where you sell.

Other places to start

Some questions already have an answer on the site:

• CouponRescue — see what it does and how it works.
• Margin calculator and ROAS calculator — check an order before you change a price or a campaign.
• Merchant notes — guides to discounts, checkout, and running a Shopify store.

Privacy

Email you send to this address is used to answer your message and follow up on the specific thing you asked about. The privacy policy describes what the site collects and why, and the terms cover use of the site and the free tools.